“Yuanda employed S and M Cleaning on the recently successfully completed Three Quay’s Project in London. They were employed to carry out the external and internal facade cleaning on this show case project.
The facade was made up of stone , zinc, pre cast concrete and glass cladding S and M Cleaning demonstrated expert knowledge in the cleaning of the different materials used on the project and what products should be used on what cladding type. They also resourced, supervised properly and ensured that there programme obligations were met. I would have no hesitation in using S and M cleaning on future projects"
Simon Barnard, Yuanda
“GIG is a company that manufactures and installs glass and metal facades to public and commercial buildings. In this capacity we have employed S & M window Cleaning Ltd to carry out both builder’s cleans to new work and final cleaning prior to handover of the buildings. Although we have been working together for a short while only, S & M have now carried out work on two of our projects, at Queen Mary University and at More London Plot 8. We have been very pleased with their work both in terms of the quality and reliability of the service. Their approach has been flexible in terms of carrying out work when it becomes available rather than expecting that all areas should be ready before they begin.”
Simon Skinner, Gig Fassaden
"I have been working with them for the past two years across sites on the Capita Symonds portfolio in central London, on some very prestigious office blocks, and now with Orbit Property's Services across our UK portfolio. I have found their response to any requests timely and the operational abilities of the management second to none. What impresses me above all else with S&M is the attention to health and safety policies and procedures both in preparation for and whilst undertaking work."
Sean Martin, Orbit Property Services
From the above date to present, we have had three different window cleaning companies. Two companies were removed from site due to compliance and performance matter which resulted in heavy penalties to the contract. It was at this time that we sourced S&M

S&M are professional and it was a breath of fresh air to deal with a company that understood the complicities of working in an extremely busy acute hospital in the largest NHS Trust. I am very happy to confirm since working with S&M we have not received any financial penalties regarding window cleaning from our Trust. S&M carry out the window cleaning of both the internal and external windows to all Towers and the old/existing Estate at both Royal London and St Barts Hospitals.
We have regular sub-contractors meeting with S&M attended by their senior management who are fully aware of our contractual requirements. On a day to day basis there is a site supervisor who liaises with the domestic department. In addition, S&M site management liaise with the Clinical staff before/after cleaning the internal windows.

The staff of S&M are experienced, trained, highly motivated and professional. All staff are in full uniform and trained in the use of the cradles to carry out the external window cleaning across the three towers. This is carried out efficiently and effectively despite the challenges faced by the Company i.e. there is a Helipad on the 17 Floor. They communicate well with the HEMS if/when the Helicopter leaves/arrives on site via radios.

Some of their qualities are (list not exhaustive):
· Good communication
· Completing tasks on/ahead of schedule
· Working closely with our end users and Hard FM
· Quality finish
· Compliance with Health and Safety procedures
I would recommend S&M as a window cleaning due to above reasons.
Facilities Manager , Carillion Health
We have known S&M Cleaning Support from previous window cleaning contracts at some of our buildings. Subsequently in late 2017 we invited S&M to tender for the Pearl & Coutts group contract for cleaning across the entire portfolio.

Following their tender they were awarded the contract across the board. The transition on such a large contract was pretty much seamless bearing the size of the undertaking. Apart from a few teething issues as we would expect, the service has continually improved.

We find with S&M there is a very hands on approach as well as great communication with all the management team. Their reactive maintenance is second to none.

They have adapted very well with the remit of properties as some are very bespoke in what is required. We are now about half way through the 3 year contract and very pleased with the approach to a very demanding portfolio. We hope we can continue this partnership for many years to come.

Avtar Saund, Pearl Coutts
My feedback is that I have received a high level of service from S&M.

Whenever I have had an issue, it’s always dealt with in a quick and professional way.

Danny is always available and responses to my request promptly.

Thank you for a great experience, which is sometime lacking.
Chris Moore, Native Places