Cookie Policy

Introduction

At SM Cleaning & Support Services, we are committed to protecting your privacy. This Cookie Policy explains how we use cookies and similar technologies on our website to support functionality, improve user experience, and understand visitor behaviour.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, support essential site features, and collect anonymous data on how the site is used.

How We Use Cookies

We use the following types of cookies on our website:

1. Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as security, network management, and accessibility.

2. Performance and Analytics Cookies

We use Google Analytics and Microsoft Clarity to collect information about how visitors use our website. This helps us:

Understand which pages are visited most often
Improve the website’s structure and content
Monitor performance and fix errors
Analyse user interactions (e.g., clicks, scrolls, and session recordings) for usability insights

All data collected through these services is anonymous and does not identify you personally.

Managing Your Cookie Preferences

You can choose to accept or decline non-essential cookies when visiting our site. Most web browsers also allow you to control cookies through your settings:

To disable cookies: Adjust your browser settings to block some or all cookies.
To delete cookies: You can clear existing cookies through your browser at any time.

Please note that disabling cookies may affect the functionality of certain parts of our website.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any changes will be posted on this page with a revised “last updated” date.

Last updated: 31 December 2025