Customer Feedback


Customer Feedback Questionnaire

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We would be grateful if you could spare a few minutes to complete this questionnaire to help us ensure that our standard of customer care exceeds expectations wherever possible.
Q1. Do you have any comments or suggestions that would help us improve our quality of customer service?
Q2. What do you dislike about our products and services, and how we add value to your business?
Q3. What could we supply to you but you choose to buy from a di􀆯erent supplier? What factors influence that?
Q4. How thoroughly do you believe we understand your business, and are able to add value to business?
Q5. What would we need to do to satisfy your requirements even more? ↓
Q6. Do you measure our performance internally and how does SM Cleaning rate/score?
We would be grateful if you could provide us with some information on your company so that we can better support you in the future of your business.
Q1. In the next 3-5 years how do you expect your business to change?
Q2. How might we have to respond for you to remain a supplier and grow our portfolios together?
Q3. What can SM Cleaning need to do to support you in this process?
Would you be prepared to recommend SM Cleaning to others?
Would you be prepared to provide a testimonial for use in our marketing?
Would you be prepared to complete a Customer Satisfaction Questionnaire?