Customer Satisfaction


Customer Satisfaction Questionnaire

Please complete all fields

We would be grateful if you could spare a few minutes to complete this questionnaire to help us ensure that our standard of customer care exceeds expectations wherever possible.
Q1. RESPONSIVENESS: How do you rate our responsiveness in dealing with you?
Q2. PROFESSIONALISM: How do you rate our professionalism in dealing with you?
Q3. TECHNICAL SUPPORT: If you received any technical support, how do you rate the competence of our team and their response time?
Q4. PRODUCT QUALITY: How do you rate our products and services and do they meet your needs and expectations regarding quality and performance?
Q5. PROFESSIONALISM: DELIVERY: How do you rate our delivery on time performance and our commitment to meet your service expectations?
Q6. COMPETITIVENESS: How do you rate the competitiveness of our services and do they represent best value for cost of lifetime ownership?
Q7. PROFESSIONALISM: QUALITY: How do you rate our approach to quality management to ensure complete customer satisfaction?
Q8. OVERALL: How do you rate SM Cleaning ability to service your needs?
Would you be prepared to recommend SM Cleaning to others?
Would you be prepared to provide a testimonial for use in our marketing?
Would you be prepared to complete a Customer Feedback Questionnaire?