Our Clients
S&M Cleaning and Support Services is a professional family run office cleaning and support services company.
With a complete range of cleaning and maintenance solutions, we have been successfully operating throughout the UK.
S&M provide services to commercial clients and have a wealth of experience delivering an excellent service no matter what the project.
Our teams are trained and are fully capable of providing an optimum service for your requirements.
So what makes S&M different? We have the industry knowledge, expertise and a highly skilled team of cleaners to ensure you get exactly what you want, every time. We work closely with our clients to provide highly intelligent and bespoke cleaning and support solutions to meet their requirements.
The key to our success is a committed and dedicated team of cleaners, maintenance professionals and support staff. We ensure that all team management and employees at S&M possess a real passion for our culture and business objectives to exceed our clients.
Unlike many of our competitors we use the best quality products to give our clients the best finish, this is the one area we refuse to compromise on.
The company is run efficiently and effectively which allows us to run our business with minimal overheads thus allowing us to pass on our savings to you , the client, which in turn makes us very competitive in our quotations.
The S&M Cleaning & Support Team
The key to our success is a committed and dedicated team of cleaners, maintenance professionals and support staff. We ensure that all team management and employees at S&M possess a real passion for our culture and business objectives to exceed our clients.
Unlike many of our competitors we use the best quality products to give our clients the best finish, this is the one area we refuse to compromise on.
The company is run efficiently and effectively which allows us to run our business with minimal overheads thus allowing us to pass on our savings to you , the client, which in turn makes us very competitive in our quotations.
Dedicated 24/7 helpdesk
Our helpdesk service goes far beyond enquiry logging and resolution tracking – we understand this is a vital element of ensuring first class FS delivery, improving employee morale and increasing your overall productivity. We can offer support and enhance your existing operations, or provide a new, bespoke solution for your staffing solutions.
We believe in providing your staff with direct and rapid access to a range of expertise and advice whilst gaining critical management information on asset and contract performance.
We ensure that all requests and issues are dealt with professionally and promptly. Our staff take responsibility for the performance delivered; our team are highly trained and pay attention to every detail, and they are supported by the latest technology to help them fulfil their role and deliver:
Operated by fully trained technicians who can respond quickly to address issues and help prevent escalation.
Helpdesk contact number – 0800 644 169
Audit System
The Audit System Mobile App enables our Site Managers to complete a range of tasks without having to return to the office:
- Update Site Information Carry out Site
- Audits Update Staff details Cleaning
- Specification Assess Hazards on Site
- Update Machinery records Take on New
- Staff Order Stores Conduct Staff
- Appraisals Conduct Client Site Reviews
- Quote for new work Create Worksheets
The updated information is sent back to our Site Manager application for updating Sites, Worksheets, processing Stores Orders, creating records for new staff and creating Site Actions.